Privacy Policy

1. Introduction

Welcome to TeekaBook ("we," "our," or "us"). TeekaBook is a digital vaccination tracking platform that helps parents and healthcare providers manage vaccination schedules and records. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").

We are committed to protecting your privacy and the confidentiality of your personal and medical information. Please read this Privacy Policy carefully. By using our Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

• Name, email address, phone number
• Profile photos (optional)
• Contact preferences and communication settings
• Account credentials and authentication information

2.2 Child Information

• Child's name, date of birth, gender
• Blood group and medical information
• Profile photos (optional)
• Parent/guardian relationship information

2.3 Vaccination Data

• Vaccination schedules and due dates
• Vaccination records and completion status
• Healthcare provider information
• Appointment details and reminders
• Medical notes and observations

2.4 Technical Information

• Device information (model, operating system, version)
• IP address and location data (with permission)
• App usage analytics and performance data
• Push notification tokens

3. How We Use Your Information

3.1 Primary Services

• Provide vaccination tracking and reminder services
• Send vaccination reminders via WhatsApp, SMS, or email
• Generate vaccination reports and certificates
• Connect you with healthcare providers for appointments

3.2 Communication

• Send important health and vaccination reminders
• Provide customer support and respond to inquiries
• Send service updates and security notifications
• Share educational content about vaccinations (with consent)

3.3 Improvement and Analytics

• Analyze usage patterns to improve our services
• Develop new features and functionalities
• Ensure platform security and prevent fraud
• Conduct research to improve vaccination compliance (anonymized)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described below:

4.1 Healthcare Providers

With your explicit consent, we may share vaccination records with healthcare providers to facilitate appointments and medical care.

4.2 Service Providers

• WhatsApp Business API for sending reminders
• SMS and email service providers
• Cloud storage and hosting services (AWS, Google Cloud)
• Analytics and performance monitoring tools

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect the rights, property, or safety of TeekaBook, our users, or others.

4.4 Public Health Authorities

In case of public health emergencies or as required by health authorities, we may share anonymized vaccination data to support public health initiatives.

5. Data Security

We implement robust security measures to protect your personal and medical information:

• Encryption: All data is encrypted in transit and at rest using industry-standard encryption
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: HIPAA-compliant cloud infrastructure
• Data Backups: Regular encrypted backups with secure recovery procedures
• Staff Training: All staff trained on data protection and privacy protocols

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to improve our security measures.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy:

• Account Data: Retained while your account is active and for 7 years after account closure
• Vaccination Records: Retained for the lifetime of the child plus 25 years for medical purposes
• Communication Data: Retained for 3 years for customer service purposes
• Analytics Data: Anonymized and retained for 2 years for service improvement

You may request deletion of your data at any time, subject to legal and regulatory requirements.

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances
• Objection: Object to processing for legitimate interests or direct marketing
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise these rights, please contact us at privacy@teekabook.com

8. Children's Privacy

TeekaBook is designed to help parents manage their children's vaccination records. We do not knowingly collect personal information from children under 13 without parental consent. Parents and guardians:

• Have full control over their children's vaccination data
• Can review, modify, or delete their children's information at any time
• Receive all communications regarding their children's vaccination schedules
• Can revoke consent and request deletion of children's data

9. International Data Transfers

Your information may be transferred to and processed in countries other than India. We ensure adequate protection through:

• Standard contractual clauses approved by regulatory authorities
• Adequacy decisions by relevant data protection authorities
• Appropriate safeguards and security measures
• Compliance with applicable data protection laws

10. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services:

• WhatsApp Business API: For sending vaccination reminders
• Google Analytics: For app usage analytics (anonymized)
• Healthcare Provider Systems: For appointment booking (with consent)
• Payment Processors: For premium features (if applicable)

These services have their own privacy policies, and we encourage you to review them.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Sending you an in-app notification
• Sending you an email notification (for significant changes)
• Updating the "Last updated" date at the top of this policy

Your continued use of our services after any changes constitute acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: